Serco Case Study
Due to our ongoing successful relationship with Life Fitness, we were introduced to Serco when they took over the management of two key training institutes in the UK and required new uniforms for the staff at each facility.
We were asked to provide a clothing solution for each of the venues, Bisham Abbey and Lilleshall. For Lilleshall, we needed to kit out approximately 185 staff in under a month. The uniform varied from department to department meaning we had to ensure the garments chosen were specific for the role of the wearer- good quality, confortable and durable. Departments that required uniform included:
– Technical Team
– Cleaners and housekeeping
The above uniform requirements included a range of corporate wear, hi-vis and outdoor clothing and hard wearing uniforms for cleaning staff. In addition to this name badges were also needed for all staff at the centre.
Lee Moore, General Manager at Lilleshall, said “As a high profile sports site heavily involved in the run up to the Olympics 2012, it is extremely important to ensure our image is consistent with the high quality sports facilities we provide. Uniform is integral to this. We were really impressed with both the uniform proposal Creative Emporium presented to us and the fact that we speak to, and see the senior management team on a regular basis, really makes us trust their service offering. Going forward, we are looking to establish smart and presentable employees and we are confident Creative Emporium are the right suppliers to help us achieve this.”
Originally built in 1831 as the hunting lodge and family retreat of the Duke of Sutherland, Lilleshall National Sports and Conferencing Centre is set in secluded surroundings and is a flagship residential training centre and award winning national centre of excellence for many of the UK’s top sportsmen and women. The centre is fully open to the general public and provides a base for numerous local sporting clubs and the following activities including:
Lilleshall is also home to the European Institute of fitness, Lilleshall Sports Injury Rehabilitation Centre who provide specialist rehab services to both elite athletes and the community alike and the Ministry of Justice Prison Service College of Physical Education.
For more information on Lilleshall please visit http://www.lilleshallnsc.co.uk